Last updated: 7 November 2026
These terms apply to your use of this website and to the services NA Developers (“we”, “us”) provides to you (“you”, “the client”). Each project also has a written quote, which sets out the details for that project. If the quote and these terms disagree, the quote wins for that project. By using the website, requesting a quote or paying us, you agree to these terms.
1. Our services
We design, build, redesign, fix and support websites on platforms such as Wix, WordPress and Shopify, and we provide related services such as logo and graphic design, SEO setup and website care plans. What is included in each service is described on its page and in your quote.
2. Quotes and starting work
A quote is a fixed price for the scope written in it: what is included, what is not, the number of revisions, the delivery time and the payment schedule. A quote is valid for 14 days unless it says otherwise. The agreement begins when you accept the quote in writing (email, message or signed document) or pay the first invoice. Work outside the quote is quoted separately before we start it.
3. Prices and payment
Prices are in US dollars unless the quote says otherwise. We usually ask for a deposit before work starts and the balance on the dates in your quote. Final files, passwords and launch are released after full payment. Taxes, bank charges and payment-provider fees are your responsibility unless the quote says they are included. If an invoice is late, we may pause work until it is paid, and we may charge reasonable costs of collecting it where the law allows.
4. What we need from you
We need your logo, text, images, access to accounts and timely feedback. Delivery times count from the day we have everything we need. If we wait more than 14 days for your input, the project may be paused and rescheduled.
5. Revisions and change requests
The number of revision rounds is stated in your quote. A revision is a change to work that matches the agreed scope. A new page, feature, design direction or a large change after approval is a change request, which we quote separately.
6. Your content and your responsibilities
You confirm you own, or have permission to use, everything you give us, including text, images, logos, fonts and music, and that it does not break anyone’s rights or the law. You are responsible for the accuracy of your content, your products and services, your prices and for the legal pages and notices your business needs. We may refuse or remove content that is unlawful, harmful or misleading.
7. Ownership and licenses
- After you have paid in full, you own the final design, text and graphics we created specifically for you.
- We keep our own tools, code snippets, templates, workflows and know-how, and we give you a non-exclusive license to use them as part of your website.
- Third-party items, such as Wix or Shopify templates and apps, WordPress themes and plugins, fonts and stock images, stay under their own licenses, and you must follow them.
- Unless you tell us in writing before launch, we may show the finished work, with screenshots and the website address, in our portfolio and marketing. We never publish your private business information.
8. Third-party platforms and costs
Your domain name, hosting, Wix, Shopify or WordPress plans, apps, email, stock media and advertising are provided by other companies under their own terms and prices, which can change. They are not included in our price unless the quote says so, and you buy them in your own account. We are not responsible for outages, changes or decisions made by those companies.
9. Account access
You keep ownership of your accounts. If you share logins with us, we use them only for your project, we keep them safe, and you should remove or change our access when the work ends. Use the access methods the platform offers, such as partner or collaborator invitations, where possible.
10. Search rankings, traffic and sales
We set up your website following good practice, but no one can promise a position on Google, a number of visitors, leads or sales. Results depend on many things outside our control, including competition, your content and search engine changes.
11. Support and fixes
After delivery we fix errors in our own work at no charge when you report them during the free support period of your package. That period is 2 weeks for the Affordable web design package and 1 month for the Premium and Bespoke packages, and your quote confirms it for your project. Our support runs around the clock, which means you can reach us at any hour; the speed of reply for urgent issues, and what is covered, are described in your quote or care plan. Ongoing updates, backups and monitoring are sold as a care plan with its own terms.
12. Cancellation and refunds
You can cancel at any time by emailing us. If we have not started, we refund what you paid, minus payment-provider fees. If we have started, you pay for the work completed up to the day you cancel, plus any non-refundable third-party costs we paid on your behalf, and we refund the rest. Once a website is delivered or launched, fees are not refundable, except where the law says otherwise or where we have failed to deliver the agreed scope and cannot put it right after reasonable attempts. We may end the agreement if you do not pay, do not respond for a long period or break these terms.
13. Using this website
You may use this website for lawful purposes. Do not try to break, overload or misuse it, send spam through our forms, or copy our content, design or code without our written permission. We try to keep the information accurate, but the website is provided “as is”, and its guides and articles are general information, not legal, tax or financial advice.
14. Confidentiality and privacy
We keep your non-public business information confidential and use it only for your project. Our privacy policy explains how we handle personal information.
15. Limits on our liability
We are responsible for delivering our services with reasonable skill and care. To the fullest extent the law allows, we are not liable for indirect or consequential loss, such as lost profit, lost data, lost business or loss of reputation, and our total liability for any claim is limited to the fees you paid us for the service the claim relates to. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence. If you are a consumer, you keep any rights the law gives you that cannot be waived.
16. Events outside our control
Neither of us is in breach for a delay or failure caused by events outside reasonable control, such as power or internet outages, platform outages, natural disasters, strikes or government action. We will tell you promptly and carry on as soon as we can.
17. Governing law and disagreements
These terms are governed by the laws that apply at our place of business, unless your written quote names a different law. Please contact us first at info@nadevelopers.com so that we can try to settle any disagreement in good faith. Mandatory consumer rights where you live are not affected.
18. General
If part of these terms is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer your rights under the agreement without our written consent. These terms and your quote are the whole agreement between us for the project. We may update these terms; the version on this page at the time you accept your quote applies to that project.
19. Contact
Questions about these terms: info@nadevelopers.com, or use the contact page.