Last updated: 7 November 2026
This policy explains what personal information NA Developers (“we”, “us”) collects when you visit this website, contact us or work with us, how we use it, who we share it with and the choices you have. We have written it in plain language. If anything is unclear, email us at info@nadevelopers.com.
1. Who is responsible for your information
NA Developers is the business that runs this website and decides how your information is used. You can contact us at info@nadevelopers.com or through our contact page.
2. What we collect
We collect only what we need. Depending on how you use the site, this can include:
- Information you give us: your name, email address, phone or WhatsApp number, business name, website address, the type of help you need and the message you write, when you use the contact form, the free website check, the chat assistant, email or WhatsApp.
- Project information: logos, text, images, account access and other material you send us so we can build or fix your website, and billing details we need to invoice you. We never ask you to type card numbers into this website, chat or email. Card payments are taken by the payment provider named on your invoice.
- Technical information: your IP address, browser type, device, the pages you view, the page you came from and the time of your visit. Our hosting server records this in routine logs, which also help us find errors and block abuse.
- Cookie and analytics information: only if you press “Accept all” on the cookie notice and we have switched analytics on. See our cookie policy.
3. How we use your information and why
We use your information to:
- Reply to your inquiry, prepare quotes and run the free website check you asked for. (Legal basis where it applies: steps at your request before a contract, and our legitimate interest in answering questions.)
- Deliver and support the services you buy, invoice you and keep business and tax records. (Contract and legal obligation.)
- Keep the website secure, prevent spam and fix errors. (Legitimate interests.)
- Understand which pages help visitors, so we can improve the site. (Your consent, through the cookie notice.)
- Send you marketing email, only if you ask for it, and you can stop it at any time. (Consent.)
We do not sell your personal information. We do not share it for cross-context behavioral advertising, and we do not use it to make decisions about you by automated means that have legal or similarly significant effects.
4. The chat assistant
This site may offer a chat assistant. When it is switched on in AI mode, the messages you type are sent to our AI service provider so that it can write a reply. In guided mode no message leaves your browser except when you share your email address with us. Please do not type passwords, card numbers, identity numbers or health information into the chat. If you share your email address in the chat, we save it as an inquiry and email it to our team so that we can reply.
5. Who we share information with
We share information only with service providers who help us run the business, and only what they need. They act on our instructions or under their own privacy terms. Examples:
- Hosting, email and website security providers.
- Our AI service provider, for the chat assistant when it is in AI mode.
- Google, if analytics is switched on and you accepted analytics cookies.
- Messaging and meeting tools you choose to use with us, such as WhatsApp, email or a booking calendar.
- Payment processors and accounting tools, to take payment and keep our books.
- Professional advisers, and public authorities where the law requires it.
If our business is ever sold or merged, your information may be passed to the new owner, who must respect this policy.
6. Moving information between countries
We serve clients worldwide, and our team and service providers can be in a different country from you. When we move personal information across borders we rely on appropriate safeguards, such as standard contractual clauses or the provider’s certified data protection program, so that your information stays protected.
7. How long we keep it
- Inquiries that do not become projects: up to 24 months, then deleted.
- Client records, quotes and invoices: for as long as the law requires for tax and accounting, usually up to 7 years.
- Project files: until the project is finished and for a reasonable period after, so we can support you, then deleted or returned on request.
- Analytics data: up to 14 months, if analytics is on.
- Server logs: up to 90 days.
8. Your rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and get a copy.
- Correct information that is wrong or incomplete.
- Ask us to delete your information, or to restrict or stop using it.
- Receive your information in a portable format.
- Object to processing based on our legitimate interests, and to direct marketing.
- Withdraw consent at any time, without affecting what we did before. You can change your cookie choice with “Cookie settings” in the footer.
- Not be treated unfairly for using your rights.
To use any of these rights, email info@nadevelopers.com from the address you used with us. We may need to confirm who you are first. We answer within 30 days, or sooner if the law in your area requires it. If you are not happy with our answer, you can complain to your local privacy regulator: for example your data protection authority in the EU, the Information Commissioner’s Office in the UK, the Office of the Privacy Commissioner in Canada, the Office of the Australian Information Commissioner in Australia, or your state attorney general in the United States.
9. Region notes
- European Economic Area and United Kingdom: we process your information under the legal bases in section 3 and you have the rights in section 8 under the GDPR and the UK GDPR.
- California and other US states: in the last 12 months we have collected the categories of information described in section 2, for the business purposes in section 3. We have not sold or shared personal information for advertising. You can ask us to know, correct or delete your information, and we will not discriminate against you for doing so.
- Canada: we collect and use personal information with your consent, and you can withdraw it, in line with PIPEDA and provincial laws. Our marketing emails follow Canada’s anti-spam law.
- Australia, New Zealand and Singapore: we handle personal information in line with the Australian Privacy Principles, the New Zealand Privacy Act 2020 and the Singapore Personal Data Protection Act, and you can ask to access or correct it.
10. Websites we build for you
When we build or manage a website for a client, the client decides what information the site collects from its own visitors and is responsible for its own privacy policy. We handle that visitor information only to provide the service. If you need a data processing agreement, ask us.
11. Security
We use reasonable technical and organizational measures to protect your information, such as encrypted connections, access controls and trusted providers. No system is completely secure, so please share only what is needed. If a breach affects you, we will tell you and the authorities as the law requires.
12. Children
This website is for business owners. It is not aimed at children under 16, and we do not knowingly collect their information. If you think a child has sent us information, email us and we will delete it.
13. Links to other sites
Our site links to other websites, such as Wix, Shopify and social networks. They have their own privacy policies and we are not responsible for them.
14. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version. If we make a significant change, we will say so on this page.
15. Contact us
Questions or requests: info@nadevelopers.com, or use the contact page.