Website maintenance plans for Wix and WordPress sites: regular checks, updates, small changes and 24/7 support options.
What is included
Quarterly plan
Regular checks, updates and small changes every three months.
Twice-yearly plan
Two full reviews a year with fixes and updates.
Yearly plan
A full year of care at the best rate.
24/7 support
Questions and urgent problems answered at any hour.
Plan prices
Support plans are quoted per website, because a five-page site needs less than a store. Ask for a quote and we reply within one working day.
Related
Who this is for
- Owners who do not want to manage updates, backups and fixes
- Sites that need small changes every month
- Stores that must stay online at busy times
- Businesses that want one team to call when something breaks
- Owners whose previous designer is no longer available
How it works
Site check
We review your site, hosting, backups and security basics so we know where you stand.
Choose a plan
You choose a quarterly, twice-yearly or yearly plan, with what each includes in writing.
Regular updates
We run updates, backups and checks on the schedule in your plan.
Changes and fixes
You send us requests and problems and we handle them within your plan.
Reports
You receive a short summary of what we did.
What is not included, and what we need from you
Not included
- Redesigns or new features, which are quoted as projects.
- Hosting, domain and plan renewal fees billed by other companies.
- Paid advertising and ongoing SEO, unless added.
- Problems caused by changes made by other people without telling us.
What we need from you
- Access to your site, shared safely
- The details of your hosting and domain
- A contact for urgent issues
- A list of what matters most for your business
Questions about this service
What does a support plan include?
Each plan lists updates, backups, fixes and the number of small changes included. We put this in writing before you pay.
Is support really available 24/7?
Yes. You can send a message at any hour and we respond. Urgent issues get priority.
Can I cancel a plan?
Your plan states its length and how to end it. Ask us any question about this before you decide.
Do you support sites you did not build?
Usually yes, after a short check of the site.
Clients in the US, Canada and beyond
Most of our clients are in the United States and Canada. We also work with businesses in the United Kingdom, Australia, New Zealand, Singapore and other countries. Support is available 24/7, so you can reach us during your own business hours.